Terms of Service

Contractual conditions in the context of purchase contracts, which are negotiated via the platform between Elisabeth Elsner v. Gronow, Immermannwall 23, 59494 Soest - hereinafter referred to as 'provider' - and the customer referred to in § 2 of the contract - hereinafter referred to as "customer".

§ 1 Scope, Definitions

For the business relationship between the Webshop Provider (hereinafter "Provider") and the Customer (hereinafter referred to as "Customer"), the following General Terms and Conditions apply in their version valid at the time of the order. Deviating terms and conditions of the customer are not accepted, unless the supplier expressly agrees to their validity in writing.

A consumer is any natural person who enters into a legal transaction for purposes which are predominantly neither commercial nor self-employed. On the other hand, an entrepreneur is any natural or legal person or partnership with legal capacity who, in concluding the contract, is exercising his commercial or independent professional activity.

§ 2 Conclusion of contract

The customer can select products from the assortment of the supplier and collect them via the button "Add to cart" in a so-called shopping cart. With the button "Buy now" he makes a binding application for the purchase of the goods in the shopping cart. Before sending the order, the customer can change and view the data at any time. The customer can at any time before a binding order by pressing the "back button" in the browser on the page on which his data has been recorded. Input errors can be corrected here. By closing the internet browser, the order process can be aborted. However, the application can only be submitted and transmitted if the customer has accepted these terms and conditions by clicking on the button "Please read and confirm your agreement with the General Terms and Conditions".

The confirmation of the receipt of your order is made together with the acceptance of the order immediately after sending by an automated e-mail. With this e-mail confirmation the purchase contract came about.

The provider saves the contract text and sends the order data to the customer via email. The terms and conditions of the provider can be viewed by the customer at any time under www.elsnervongronow.de/rechtliches/agb. Past orders can be seen in the customer area at www.elsnervongronow.de/kunden-zugang.

§ 3 Retention of title

Until full payment, the delivered goods remain the property of the provider.

§ 4 prices and shipping costs

The prices indicated on the website of the provider are final prices plus shipping costs.

All prices, which are indicated on the website of the offerer, are inclusive of the in each case valid legal value added tax.

The corresponding shipping costs are indicated to the customer in the order form and are to be borne by the customer.

The dispatch of the goods takes place by post. The shipping risk is borne by the provider if the customer is a consumer.

The prices on the website of the supplier are, unless otherwise stated, unit prices.

§ 5 Payment Methods

The customer can make the payment by the following methods: prepayment, Paypal, Sofortüberweisung, credit card.

The customer can change the payment method stored in his user account at any time.

The payment of the purchase price is payable immediately upon conclusion of the contract. If the due date of the payment is determined according to the calendar, the customer is already in default by default of the appointment. In this case, he has to pay the provider default interest in the amount of 5 percentage points above the base rate.

The obligation of the customer to pay default interest does not exclude the assertion of further damages by the provider.

§ 6 Warranty, Warranty

For all goods from our shop, the statutory warranty rights exist.

The provider is liable for material defects in accordance with the applicable statutory provisions, in particular §§ 434 ff. BGB. Compared with entrepreneurs, the warranty obligation for goods delivered by the supplier is 12 months.

An additional guarantee exists with the goods supplied by the offerer only if this was expressly delivered in the order confirmation to the respective article.

§ 7 Liability

Customer claims for compensation are excluded. This does not apply to claims for damages of the customer resulting from injury to life, limb, health or material contractual obligations (cardinal obligations) as well as liability for other damages based on intentional or grossly negligent breach of duty by the provider, its legal representatives or vicarious agents , Significant contractual obligations are those whose fulfillment is necessary to achieve the objective of the contract.

In the event of a breach of essential contractual obligations, the provider is only liable for the contractually typical, foreseeable damage, if this was simply caused by negligence, unless it concerns claims for damages of the customer resulting from injury to life, limb or health.

The restrictions of paragraphs 1 and 2 also apply in favor of the legal representatives and vicarious agents of the provider, if claims are made directly against them.

The provisions of the Product Liability Act remain unaffected.

§ 8 Notes on data processing

Data protection is very important to us. Therefore you will find our privacy policy under a separate button on our homepage.

§ 9 Notes on statutory provisions

The appendix to the terms and conditions and the foot menu of our website contain legal information and instructions. Users of our website are obliged to take note of this and accept the content with placing an order.

§ 10 Final Provisions

The law of the Federal Republic of Germany applies to contracts between the supplier and the customer under exclusion of the UN sales law.

If the customer is a merchant, a legal entity under public law or a special fund under public law, the place of jurisdiction for all disputes arising from contractual relationships between the customer and the provider is the domicile of the provider.

The contract remains binding even in the case of legal ineffectiveness of individual points in its remaining parts. In place of the ineffective points, if available, the statutory provisions. To the extent that this would constitute an unreasonable hardship for one of the contracting parties, however, the contract as a whole becomes ineffective.

The contract language is German.

Delivery times:

For legal reasons, we are obliged to specify a delivery date.

This is from the time of processing:

- in Germany 7 days

- in Europe 14 days

- in the rest of the world 4 weeks

subject to force majeure and factors over which we have no control.

http://www.elsnervongronow.de/de/informationen/versand ">See also http://www.elsnervongronow.de/de/informationen/versand


Information about the old equipment regulation

Law on the placing on the market, taking back and the environmentally sound disposal of electrical and electronic equipment (Electrical and Electronic Equipment Act - ElektroG)

Note to the Electrical and Electronic Equipment Act (ElektroG):

Please dispose of old devices, as required by law, at a municipal collection point, or hand them in for free on the spot.
Disposal in household waste is strictly forbidden according to WEEE regulation!
You can return any devices we have received after use free of charge by returning them by post to the address given in the imprint.
Old appliances containing pollutants are marked with the symbol of a crossed-out wheelie bin. You will also find these instructions in the accompanying documents of the consignment or in the manufacturer's operating instructions.

Notes on battery disposal

In connection with the distribution of batteries or the supply of devices containing batteries, the seller is obliged to point out the following: You are legally obliged to return used batteries as end users. You can return batteries free of charge after use to the seller or to the designated collection points (for example in municipal collection points or in shops). You can also return the batteries sufficiently franked by post to the seller.

Returns of batteries should be sent to:

Elisabeth Elsner v. Gronow
Immermannwall 23
59494 Soest

The symbols shown on the batteries have the following meaning:

    Pb = battery contains more than 0.004 mass percent lead

    Cd = battery contains more than 0.002% by mass of cadmium

    Hg = battery contains more than 0.0005% by mass of mercury.

The symbol of the crossed-out wheelie bin means that the battery must not be disposed of with household waste.